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Free Returns & White Duck Warranty

We offer free returns in the event of an error on our part, e.g. if you receive the wrong product. *Change of mind* returns will incur a shipping and restocking fee. Cancellations, after a product has shipped, are treated as *change of mind* returns. For more details, you can read our complete Returns, Exchanges and Cancellations Policy.

Yes, we do in the event of *manufacturing or craftsmanship defects*. Defects are limited to those resulting from the manufacturing process or production errors (stitches and waterproofing), and exclude holes, punctures, ordinary wear & tear, damage arising from (but not limited to) mold, mildew, inconsequential spot leakage, ultraviolet exposure, fire/stove/air conditioner use, other damages that may occur during improper or negligent use/assembly/storage of the product, bad maintenance, use contrary to instructions (not following the proper procedures), repair, modification or alteration by anyone other than White Duck Outdoors, if the item has been damaged on purpose or damage from extreme weather conditions including but not limited to ice, snow, hail, wind, and lightning or any other catastrophic events. For our complete warranty, you can check out our Warranty Policy.

Shipping

We offer free shipping without minimums to the lower 48 states of the United States. Free shipping does not apply to Alaska, Hawaii, Canada or other international orders. For complete details, you can read our Shipping Policy.

Standard shipping is 3-5 business days, but we do have an option for expedited shipping. We also have 3-day and 2-day expedited shipping options. Orders to Alaska or Hawaii may take 2-5 business days longer to receive. For international shipping methods and costs, please reach out to us at info@whiteduckoutdoors.com.

Yes, we do. For complete details about an international shipment, please chat with us or send us an email at info@whiteduckoutdoors.com. Also, please note that we don’t ship to P.O. Boxes.

We ship our products insured via UPS or FedEx standard ground delivery.

We’ll send you a tracking number to the email address you used for your order as soon as the shipping label is generated. It may take 24 hours for the tracking number to be active on the carrier’s website.

Canvas Tents

We manufacture and sell wall tents, bell tents and cabin tents.

A stove jack is a cut out in the wall or roof of a canvas tent that you can place your stove pipe through when using a stove in your tent.

We use a breathable, PFC-free water repellent, mold and UV resistant finish. We also have flame retardant fabric options available on most tents.

Alpha Wall Tents

Our Alpha Wall Tent is built from our proprietary DYNADUCK 10.10 oz 100% army duck cotton canvas, and it’s treated with a breathable, PFC-free water repellent, mold and UV resistant finish. You can also opt for the fire water repellent fabric.

The Alpha Wall Tent is available in six sizes: 8’x10’, 10’x12’, 12’x14’, 14’x16’, 16’x20’ and 16’x24’.

Even for the smallest wall tent sizes, you'll want at least 2 people to pitch the tent. The first time, it can take up to 30 minutes to set up the tent, or longer for the largest sizes. Once you're a pro, it shouldn't take more than 20 minutes at a time, again depending on the size.

The Alpha Wall Tent has demonstrated superior fabric strength in independent testing facilities, up to 15% stronger than other wall tents. The Alpha also arrives as a complete package, outdoors ready. That means when you buy the wall tent, it comes with all poles, guylines/cords and a tool kit. You also receive any possible add-ons at no additional cost. These include a stove jack, windows, bug mesh, storm doors, and a free-floating floor.

The Alpha Wall Tent arrives as a complete package, outdoors ready. That means when you buy the wall tent, it comes with all poles, guylines/cords and a tool kit. You also receive any possible add-ons at no additional cost. These include a stove jack, windows, bug mesh, storm doors, and a free-floating floor.

Yes, it does. All Alpha Wall Tents come with a built-in stove jack with a 5-inch and 6-inch pre-cut pattern. The 16'x24' wall tent has two stove jacks.

You can opt for the fire water repellent fabric when selecting your tent. Each size has the option of water repellent or fire water repellent.

We use military-grade, YKK zippers on all wall tents.

Yes, we do. You can purchase a rain fly or a canvas porch according to the size of your tent. The products are labelled according to the right size on the product pages.

When thinking about maintenance for your wall tent, some basic pointers are:

  • Never store your wall tent when it's wet or damp, as this can lead to the formation of mold or mildew
  • Regularly clear it of dirt and debris
  • Brush snow off the roof of your tent and don't let it accumulate for too long. You can also invest in an additional pair of snow load poles
  • Don't pitch the tent under direct sunlight
  • Use a rain fly over the roof of your wall tent, if possible
For more details about wall tent maintenance, you can read our complete post here.

Bell Tents

Regatta Bell Tent

Avalon Bell Tent

Sizes

8’, 10’, 13’, 16’

13’, 16’, 20’, 23’

Fabric Options

Fire & Water Repellent

Fire & Water Repellent

Frame

Door pole in center

A-frame

Ceiling Height

8' (13’), 10' (16’)

9'.1" (13’), 10'.5" (16’)

Door Height

6'2"(13’), 6'6" (16’)

5'10" (13’), 6'6" (16’)

Wall Height

2’7”

3’

Stove Jack

Yes (except Mini Regatta)

Yes

Our Avalon Bell Tent is made from 10.10 oz cotton canvas, and the Regatta Bell Tent is built with 8.5 oz cotton canvas. Both types of bell tents are treated with a breathable, PFC-free water repellent, mold and UV resistant finish. You can also opt for the fire water repellent fabric in all bell tents except the 8' Mini Regatta and 10' Regatta.

The Regatta Bell Tent has a wall height of 2'7", while the Avalon has a wall height of 3".

Our bell tents arrive as a complete package, outdoors ready. That means when you buy them, they come with all poles, guylines/cords and a tool kit. You also receive any possible add-ons at no additional cost. These include a stove jack, windows, bug mesh and flooring.

Yes, all our bell tents come with a built-in stove jack, except the 8' Mini Regatta Bell Tent. The stove jacks have a 5-inch and 6-inch pre-cut pattern.

You can opt for the fire water repellent fabric when selecting your tent, except if you're choosing the 8' Mini Regatta or 10' Regatta Bell Tent.

Our bell tents are good to use in colder weather or in light snow. If you're in an area that faces excessive snowfall or snowstorms, it's best not to use a bell tent in those conditions.

We offer awnings for our bell tents. Currently, we don't have a porch or rain fly system available for our bell tents.

The Regatta Bell Tent has a sewn-in floor, while the Avalon has a zippered floor that can be detached.

Cabin Tents

The only difference at the moment is that the Deluxe models of the Prota Cabin Tent have windows on the sides (walls), in addition to the front and back windows.

  • We use lightweight T-6 grade aluminum poles for the frame
    • We have a proprietary silver-coated roof, which keeps sunlight out longer in the morning so you can sleep more comfortably. It also allows for a more ambient temperature inside the tent
    • We have a dual grounding system, which makes the tent setup a lot sturdier
    • We use the same 10.10 oz canvas for the entire tent build. Other tents use a lighter canvas for the tent walls (8.5 oz vs. 10.10 oz)
    • The Prota Cabin Tent is often more competitively priced

Our cabin tents arrive as a complete package, outdoors ready. That means when you buy them, they come with all poles, guylines/cords and a tool kit. You also receive any possible add-ons at no additional cost. These windows, bug mesh and flooring, pocket organizers and an electrical outlet.

The cabin tent comes with bathtub-style flooring to prevent rain water from entering the tent. It's a completely closed unit.

The Prota Cabin Tent is made with 10.10 oz army duck cotton canvas. There is no flame retardant fabric option available for this tent.

We sell roof organizers, cabinet organizers and pocket organizers for the cabin tent. We do not have any rain fly at the moment.