Privacy Policy

We take privacy seriously and are committed to providing clear and transparent policies with regards to how your information is collected and used. With that said, we also require users to completely agree to our ‘Privacy Policy’ before using our service, so we recommend that you take the time to read through this entire document.

 

How we collect and use your information:

 

There are a number of areas in our website where we ask for and collect information about you, including personally identifiable information in order to serve you better, or is necessary to accomplish the service you are requesting. Examples include contact information (which may include name, address, email, and telephone number), security identifiers, shipping information, and product purchase information stored in online shopping carts. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email & Newsletter: After you subscribe or create your account with us, we may send you emails about our store, new products, promotional deals and other updates. Contact information is used in White Duck Outdoors mailing lists. We do not share or sell information collected from you with any third parties. From time to time, we may use your contact information to communicate with you about special offers, news, or information about products, service or events. If you do not want to receive any such information from White Duck Outdoors, you may ask to be removed from White Duck Outdoors mailing list by contacting our customer service.

 

We will never sell your information or give it out to another company.

 

Disclosure:

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. White Duck Outdoor Products cooperates with law enforcement inquiries, as well as other third parties, to enforce laws. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us, service or content providers we work with, or you to possible legal liability.

 

Use of "Cookies"

 

Cookies are implemented in various parts of the White Duck Outdoors site to simplify the use of website. Our Website uses “Cookies” to identify the areas of our Website that you have visited. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. Cookies are alphanumeric text files that enable recognition of your computer when you visit the site again. In most instances, the use of Cookies is discretionary by you i.e. you can disable the use of cookies, however, disabling cookies may mean that certain features and uses of the website do not work fully or in the normal manner.

 

What is a cookie?

 

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. a computer or smartphone) when the user accesses a website. It allows the website to recognize that user’s device and store some information about the user’s preferences or past actions. The most commonly used cookies are so-called session cookies which are deleted once you close your browser. Some are stored on your computer permanently. Such permanent cookies enable the website to recognize your computer when you visit the site again.

 

Opt in/out

 

By using this website, you agree that cookies can be stored on your web browser. To opt-out of cookie tracking you can disable cookies in your browser. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

 

It is the policy of White Duck Outdoors that Cookies do not carry any of your personal information (name, email address, credit card, etc.) nor identification/password-type data that allows access to such personal information on White Duck Outdoors servers. All personal, transaction, and security rights are housed on secure servers. Cookies are harmless. They do not damage your computer and do not contain any viruses or malicious software.

Our site uses Google Analytics and Facebook Pixel.  Please see more information in the Third Party Tracking Tools above for how to opt out.

 

Our site uses Google Analytics and Facebook Pixel.  Please see more information in the Third Party Tracking Tools for how to opt out.

Links to Third Parties

 

The White Duck Outdoors site contain links to other websites that may direct you away from our site. We are not responsible for the content, terms or privacy practices of such other sites and encourage you to read their privacy statements before you proceed.

 

Consent:

 

How do we get your consent?

 

When you provide us with your personal information to complete a product purchase transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We will ask you directly for your expressed consent, or provide you with an opportunity to say no when/if we want to use your personal information for a secondary reason, like marketing or newsletters. You have every right to withdraw your consent and opt-out by simply writing to us at info@whiteduckoutdoors.com

 

Age of Consent:

               

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Web Server Security:

 

The web servers used by White Duck Outdoors to serve secure (SSL) pages are registered by White Duck Outdoors as secure servers using industry-standard certificate techniques. This enables all communication between the servers to be verified when services are requested between computers. All of the personal information collected from you on the site, including names, addresses, are stored behind a "firewall," and defenses have been erected to seek to enhance the protection of your information from outside attack by hackers and curious visitors. Neither White Duck Outdoors nor its subcontractors involved with creating or maintaining this website can ensure or warrant the security of the servers used to host this site, however, they are contractually obligated not to disclose your information The servers are operated by a third-party web hosting company, pair Networks, who are wholly responsible for the security of their servers. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

Disclaimer:

 

White Duck Outdoors reserve the right to modify this privacy policy at any time, you are advised to please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

Third-Party Services:

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Third Party Tracking Tools:

 

We also use third party tracking tools to improve the performance and features of our Website. These third-party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

 

We use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third-party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.

 

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

 

Data we collect:

 

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our users to help improve our Website UI.