Orders can be placed on our website 24/7, our customer service is available round the clock to provide you with the best support.

Payments have to be made in advance through our secured online payment platforms available in the checkout area, via Paypal or Stripe.

For security reasons and to avoid fraud, we do not accept payments over phone or email. We strongly advise not to share your personal information, credit card or bank information to anyone.

In order to prevent fraudulent purchases, our payment systems require billing address, shipping address, your country of origin, and several other details. Please ensure the information you provide is accurate to expedite the processing of your order.

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Your opinion counts!

White Duck Outdoors is always striving to improve both our products and customer experience. We have redesigned our products and made them more refine and top notch with the help of our customer’s valuable feedback. We depend highly on reviews and word of mouth to grow as a company and would love to hear your comments and suggestions.

Occasionally things don’t quite go to plan, often the first time we hear about it is after reading a customer’s review. We had really appreciate the opportunity to resolve any issues, simply contact our customer service by visiting www.whiteduckoutdoors.com/contact

Please contact us if you have any questions, any bright ideas or if you think we should do things differently. Share your experience with us by sending us pictures from your camping and outdoor trips.