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What’s your shipping time?
If your item is in stock, standard shipping is 3-5 business days. We also have expedited 2 and 3-day shipping options. If you placed a pre-order, the approximate shipping date will be on the product page. If it isn't or you have additional questions, get in touch at email@example.com. You can also check out our complete .
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You'll receive your tracking number as soon as your item is shipped. You can also find it by logging into your account on our website, after the product has shipped.
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If there's any issue with your order, please reach out to us at firstname.lastname@example.org. We aim to give a resolution within 48 hours, provided we have all necessary details of the issue.
LEARN MORE ABOUT OUR PRODUCTS
What’s the difference between the Regatta and Avalon bell tents?
At a fundamental level, the Regatta is a functional, affordable, high-performance bell tent for almost any activity. The Avalon, on the other hand, is a premium, luxury bell tent designed for comfort and a glamping-style experience.
- The Regatta is made from 8.5 oz army duck canvas, compared to the Avalon's 10.10 oz army duck canvas fabric.
- The wall height of the Regatta is 2'7" vs. 3' for the Avalon.
- The Avalon has windows all around the walls (10 or 12 depending on the size) whereas the Regatta has 5 windows.
- The Avalon's walls can be rolled up for canopy-style living.
- The Avalon has a zippered floor, whereas the Regatta has a sewn-in floor
- The Avalon has a higher center height for the 16' and larger sizes
- Avalon sizes are 13', 16.5', 20' and 23' (Optimus). Regatta sizes are 8' (Mini), 10', 13' and 16.5'.
- The Regatta has a door pole in the entrance, the Avalon has an A-frame doorway.
What’s the difference between the Prota and Prota Deluxe cabin tents?
The Prota Deluxe cabin tents have windows on the sides/walls as well, so you get 360-degree views from inside the tent. The standard Prota only has windows on the front and back of the tent.
Do your tents come with a stove jack?
All of our tents come with a stove jack except the 8' Mini Regatta bell tent and the Prota cabin tent series.
Do your tents include a floor?
All of our tents come with a floor. The Regatta bell tents and Prota cabin tents have a sewn-in floor, the Avalon bell tents have a zippered floor and the Alpha wall tents have a free-floating floor.
What’s the difference between water repellent (WR) and fire water repellent (FWR)?
As a standard, we apply our proprietary breathable, PFC-free treatment to all tents. This treats the tent to be water-repellent, UV-resistant and mold & mildew resistant. You also have the option of paying an additional amount for the FWR treatment, which is the standard treatment plus a flame retardant finish.
Note that the FWR option is not available for the 8' Mini Regatta, the 10' Regatta, and the Prota cabin tent series.
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