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GET AN UPDATE ON ORDER STATUS
If your item is in stock, standard shipping is 3-5 business days. We also have expedited 2 and 3-day shipping options. If you placed a pre-order, the approximate shipping date will be on the product page. If it isn't or you have additional questions, get in touch at firstname.lastname@example.org. You can also check out our complete shipping policy.
Please refer to our complete refund & returns policy.
All the details are listed in our returns, refunds and exchanges policy.
You'll receive your tracking number as soon as your item is shipped. You can also find it by logging into your account on our website, after the product has shipped.
If there's any issue with your order, please reach out to us at email@example.com. We aim to give a resolution within 48 hours, provided we have all necessary details of the issue.
LEARN MORE ABOUT OUR PRODUCTS
At a fundamental level, the Regatta is a functional, affordable, high-performance bell tent for almost any activity. The Avalon, on the other hand, is a premium, luxury bell tent designed for comfort and a glamping-style experience.
- The Regatta is made from 8.5 oz army duck canvas, compared to the Avalon's 10.10 oz army duck canvas fabric.
- The wall height of the Regatta is 2'7" vs. 3' for the Avalon.
- The Avalon has windows all around the walls (10 or 12 depending on the size) whereas the Regatta has 5 windows.
- The Avalon's walls can be rolled up for canopy-style living.
- The Avalon has a zippered floor, whereas the Regatta has a sewn-in floor
- The Avalon has a higher center height for the 16' and larger sizes
- Avalon sizes are 13', 16.5', 20' and 23' (Optimus). Regatta sizes are 8' (Mini), 10', 13' and 16.5'.
- The Regatta has a door pole in the entrance, the Avalon has an A-frame doorway.
The Prota Deluxe cabin tents have windows on the sides/walls as well, so you get 360-degree views from inside the tent. The standard Prota only has windows on the front and back of the tent.
All of our tents come with a stove jack except the 8' Mini Regatta bell tent and the Prota cabin tent series.
All of our tents come with a floor. The Regatta bell tents and Prota cabin tents have a sewn-in floor, the Avalon bell tents have a zippered floor and the Alpha wall tents have a free-floating floor.
As a standard, we apply our proprietary breathable, PFC-free treatment to all tents. This treats the tent to be water-repellent, UV-resistant and mold & mildew resistant. You also have the option of paying an additional amount for the FWR treatment, which is the standard treatment plus a flame retardant finish.
Note that the FWR option is not available for the 8' Mini Regatta, the 10' Regatta, and the Prota cabin tent series.
PARTNER OR WORK WITH US
If you're a glamping business, not-for-profit or other organization that needs to buy tents to use, please visit our Business Customers page and fill out the form.
Get in touch with us via the form on our International Distributors page, and we'll get back to you with all the details you need to resell our products.
We do! Please fill out the form on our Retail Partners & Dropshippers page and we'll get back to you as quickly as we can to get started.
You can create an account and submit an application directly through our affiliate platform. Once we've reviewed your application, you'll receive a notification if we accept it.
We'd love to work with you! Please fill out the form on our Retail Partners & Dropshippers page and someone from our sales team will get back to you as quickly as we can.
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